Q: What is the most important consideration for affiliate marketing and the software that powers those programs?

A: The important thing to consider with affiliate marketing is that it’s really performance-based marketing. If it’s performance-based marketing, what a retailer/merchant or affiliate needs in terms of software is the ability to see accurate information. Accurate information can be measured in terms of which affiliates are promoting, or how a banner is converting. This can also be keeping track of what affiliates are doing.

Q: How can merchants keep track of affiliates?

A: Usually in a program, there is a percentage of affiliates that are consistently producing very good traffic, and there can be other affiliates that are producing a volume of traffic, that may not be as high quality. Looking at the metrics of a program is very important, and that includes being able to track a campaign from the clicks, to the conversions to the retention of the customers.

Q: Why is the ability to look at historical trends so important?

A: When a merchant has access to historical trends, they can analyze trends over a period of time, from season to season, or trends that occur from year to year—and this is crucial information. Also, merchants can see what affiliates have done in the past, and what they’re doing currently, which is also a powerful activation tool. This is not necessarily on a granular level, but definitely on a trend level.
At the end of the day the most important features of software that merchants should look for are transparency, accuracy and reliability.

This is the third of five installments of the video series that our team jostled me into doing. This clip is about affiliate marketing specifically, and in it, I discuss my thoughts on the merchant-affiliate relationship.

iPhone Version